# Custom Domain

Learn how to set up, update, and remove a custom domain in Notch. Notch's custom domain feature allows you to use your domain for your Notch account, giving your business a more professional and branded presence. You can use any domain, including first-level domains (example.com) and subdomains (subpage.example.com), if you have permission for that domain.&#x20;

<figure><img src="https://1263792380-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4UeG57sXwBsJwsU6Tm5z%2Fuploads%2FKwMwzwoK0bywnz9MQSJU%2FCustom%20Domain.png?alt=media&#x26;token=a590afd1-5700-4a36-b579-5c8e233eef4d" alt=""><figcaption><p>Custom Domain Settings</p></figcaption></figure>

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Our custom domain feature is available on our Growth plan. To learn more, [visit our pricing page](https://www.notch.so/pricing).
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## How to set up a custom domain in Notch

Following these steps, you can easily set up a custom domain for your Notch account.

{% hint style="info" %}
You need to be an admin user in Notch to set up a custom domain for Notch.
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<figure><img src="https://1263792380-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4UeG57sXwBsJwsU6Tm5z%2Fuploads%2FPau8l5StjpNaLilK6P0i%2FCustom%20Domain%20set%20up.png?alt=media&#x26;token=32396cf3-b724-4228-84bd-811607b57c82" alt=""><figcaption><p>Enter your custom domain</p></figcaption></figure>

1. **Go to team settings**: Log into your Notch account, click on your profile icon, and navigate to Team Settings.
2. **Choose Custom Domain**: In the Team Settings menu, select the option for custom domain.
3. **Enter Your Domain**: In the provided field, enter your full domain, including the subdomain you wish to use (e.g., spaces.yourdomain.com).  Confirm your domain entry by clicking the "Set Domain" button.
4. **Get first CNAME Values**: In the first step, Notch will provide you with two values: the CNAME Hostname and the Entry.&#x20;

   <figure><img src="https://1263792380-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4UeG57sXwBsJwsU6Tm5z%2Fuploads%2F9ZkkrJnrXDsI6qkspZjG%2FCustom%20Domain%20Step%20One.png?alt=media&#x26;token=fc2dc713-d42b-48f3-a0d8-24fa2c73a05d" alt=""><figcaption><p>Custom Domain Step 1 of 2 </p></figcaption></figure>
5. **Add the CNAME Details to your Domain Provider**: Go to your domain provider's DNS management section. Enter the CNAME Hostname and Entry provided by Notch as a new CNAME record.
6. **Wait for Validation**: Allow some time for these values to be validated by Notch. This process can take a few minutes to several hours, depending on your domain provider.
7. **Get Additional CNAME Record**: After the initial validation, you will receive one more CNAME Record with two values from Notch.<br>

   <figure><img src="https://1263792380-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4UeG57sXwBsJwsU6Tm5z%2Fuploads%2F1MvNPxonxR4wNiISe0k1%2FCustom%20Domain%20Step%20Two.png?alt=media&#x26;token=7b2390a5-94a0-416e-a4b1-dfa59a6a9bab" alt=""><figcaption><p>Custom Domain Step 2 of 2 </p></figcaption></figure>
8. **Add another CNAME Record to your Domain Provider**: Enter these additional CNAME values as new CNAME entries in your domain provider's DNS management section.
9. **Final Validation**: Your custom domain should now be automatically validated. Once validated, your custom domain will be live and available for use.<br>

   <figure><img src="https://1263792380-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4UeG57sXwBsJwsU6Tm5z%2Fuploads%2F2RXSfTFpgw9E8wFOR1PI%2FCustom%20Domain%20Success.png?alt=media&#x26;token=fdcfdfa7-ecb9-49ef-af70-be73a9a997be" alt=""><figcaption><p>Custom Domain is successfully set up</p></figcaption></figure>

### Update your custom domain

To update your custom domain, you will need first to remove the existing domain and then set up a new one. Follow these steps:

1. **Navigate to Settings**: Log into your Notch account, click on your profile icon, and go to Team Settings.
2. **Remove Existing Domain**: In the custom domain section, press the "Remove" button to delete your current custom domain. Note that this process can take a while until it is applied.
3. **Setup New Domain**: Once the existing domain is removed, follow our [Setting Up Custom Domains in Notch](#how-to-set-up-a-custom-domain-in-notch) guide to set up your new custom domain.

### Remove your custom domain

If you need to remove your custom domain, follow these steps:

1. **Navigate to Settings**: Log into your Notch account, click on your profile icon, and go to Team Settings.
2. **Remove Existing Domain**: In the custom domain section, press the "Remove" button to delete your custom domain. This process can take a while until it is fully applied.
3. **Revert to Default URL**: After the domain is removed, your spaces will revert to using the default Notch URL.

***

## Custom Domain FAQ&#x20;

#### Can I use any domain?

Yes, you can use any domain as long as it is supported by a domain registrar and you have access to the DNS settings.

#### How long does it usually take for the entries to be validated?

The validation process can take anywhere from a few minutes to up to 48 hours, depending on your domain provider and DNS settings.

#### What should I do if the validation fails?

Check your DNS entries for accuracy and ensure all entries are correctly added. If the problem persists, contact your domain provider or our support team.

#### Can I add multiple custom domains?

Currently, Notch supports only one custom domain per team. Adding multiple domains is not possible.

#### Are SSL/TLS certificates managed automatically?

Yes, Notch automatically handles the management and renewal of SSL/TLS certificates.
