Home

Activity Insights

See all client interactions within a Notch space

With Notch's activity insights, you can see all client interactions within a Notch space. This helps you track engagement and monitor a space's progress. The activity insights summarize each space's views, interactions, comments, and checked tasks.

  • Track Engagement: Monitor how clients and team members interact with the space.

  • Identify Issues: Quickly spot any areas needing attention based on interaction data.

  • Improve Collaboration: Use the insights to enhance communication and collaboration within the Space.

User Tracking

  • Identified Users: When users access a Notch Space with identifiable credentials (e.g., through an invitation or verification), their interactions will be tracked and displayed with their names.

  • Anonymous Users: If the Space access option is set to "Public Access," interactions will be tracked anonymously. Any client interactions from users we cannot identify will be labeled "Anonymous User" in the activity logs.

Accessing the Activity Stream

  1. Open the Notch space you want to review.

  2. Find the navigation bar at the top of the space.

  3. Click on the "Activity" tab to open the activity insights for that space.

Using the Activity Stream

Activity Summary

At the top of the Activity Stream, you'll see a summary of key metrics:

  • Views: Total number of views for the Space.

  • Interactions: Total number of interactions (such as clicks or edits).

  • Comments: Total number of comments made in the Space.

  • Checked Tasks: Total number of tasks that have been checked off as completed.

Filter activity

  • You can filter activities by type (Comments, Interactions, Views) or by member.

  • Use the filters to narrow the activity feed to specific actions or users.

Set time range

Select the time range for the activity summary:

  • Last Week: Shows activities from the past week.

  • Last Month: Shows activities from the past month.

  • Since Start: Shows activities since the creation of the Space.

Activity insights in space lists

In the space list overview, you can also see an activity log. It summarises the various actions that happened in the context of this document: client views, latest client activity, new edits, creation date, and new comments.

Last updated