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  • Who Can Use the Chat?
  • How to Disable Chat

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  1. More Features

Chat

Our Notch Chat enables seamless communication between your internal team members and external visitors within your Spaces.

Last updated 9 months ago

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Our Chat helps you communicate easily in your Spaces. Here’s a guide on how to use it. The chat comes with several useful capabilities to enhance your communication experience:

  • File Uploads: You can easily share files within the chat by uploading documents, images, and other types of files.

  • Basic Text Editor Options: Format your messages with basic text editing options, including bold, italic, and underline.

  • Reactions: React to messages with a set of pre-defined emojis to quickly express your feedback or emotions.

Who Can Use the Chat?

Different types of users can use the chat in a Space:

  • Internal Team Members: All members of your team can use the chat.

  • External Visitors with Email: Visitors who enter their email can use the chat.

  • Verified External Visitors: Visitors who are verified can also use the chat.

If a Space has the Public Access Option enabled, the chat is turned off automatically.

How to Disable Chat

If you want to turn off the chat for a Space, you can do it easily:

  1. Go to Space Settings: Open the settings for the Space you want to change.

  2. Turn Off Chat: Find the Chat option and toggle it off.

Chat in a Notch Space
Enable or disable the chat for a Notch Space