Chat
Our Notch Chat enables seamless communication between your internal team members and external visitors within your Spaces.
Our Chat helps you communicate easily in your Spaces. Here’s a guide on how to use it. The chat comes with several useful capabilities to enhance your communication experience:
File Uploads: You can easily share files within the chat by uploading documents, images, and other types of files.
Basic Text Editor Options: Format your messages with basic text editing options, including bold, italic, and underline.
Reactions: React to messages with a set of pre-defined emojis to quickly express your feedback or emotions.
Who Can Use the Chat?
Different types of users can use the chat in a Space:
Internal Team Members: All members of your team can use the chat.
External Visitors with Email: Visitors who enter their email can use the chat.
Verified External Visitors: Visitors who are verified can also use the chat.
If a Space has the Public Access Option enabled, the chat is turned off automatically.
How to Disable Chat
If you want to turn off the chat for a Space, you can do it easily:
Go to Space Settings: Open the settings for the Space you want to change.
Turn Off Chat: Find the Chat option and toggle it off.
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